This English translation is provided for information only. The legally binding version is the Turkish original.
This notice was prepared to explain to you how your personal data is processed. Article 10 of the Turkish Personal Data Protection Law No. 6698 (KVKK) requires the data controller to inform you before processing your data.
This notice covers the following channels: this website, the contact form, phone, WhatsApp and email. For health records created during the examination, separate information is provided at the practice.
1. Who is the data controller?
| Data controller | Op. Dr. Hüseyin Efe Akalın |
|---|---|
| Address | Ege Mah. Turgut Özal Bulv. Cadde Residence A2 Blok Kat: 3 Daire: 10, 09400 Kuşadası/Aydın, Türkiye |
| KVKK application email | info@huseyinefeakalin.com |
| Phone | +90 256 503 06 04 |
2. What data do we process?
We ask only for the information needed to get back to you.
| Channel | Data processed |
|---|---|
| Contact form | Name and surname, phone number, email (optional), your preferred day and time, a short note about the appointment; the date and time the form was sent, IP address |
| Phone | Your phone number, your name, the appointment information you give during the call |
| Your phone number, your WhatsApp profile name, the messages you write | |
| Your email address, your name, the message you write | |
| KVKK application | Name and surname, Turkish ID number (for foreign nationals, nationality and passport or ID number), notification address, phone number, email, the request and, if any, the document of representation |
| Website visit | IP address, browser and device information, the pages you visit. Analytics cookies run only if you give consent. Details: Cookie Policy |
We do not ask for health information. You do not need to write complaints, symptoms, week of pregnancy or test results in the form, on WhatsApp or by email; these are discussed during the examination. Under Article 6 of KVKK, health information is special category personal data. If you nevertheless include health information in your message, it is not used for any purpose other than responding to your request; retention period.
3. For what purposes do we process your data?
- To receive your appointment request and to give, change or cancel appointments
- To answer your question and call you back
- To fulfill legal obligations and meet the legal requests of competent authorities
- To ensure that the website works securely and properly
- If you give consent, to measure how the site is used and to improve the site
We do not use your data to send promotional or advertising messages. The rules on promotion in health services also prohibit sending promotional messages by phone, SMS, email or social communication tools without the person’s knowledge and consent (Regulation on Promotion and Information Activities in Health Services, Article 5/1-k).
4. What legal grounds do we rely on?
Under Article 5 of KVKK, personal data is, as a rule, processed with explicit consent. In certain cases listed in the same article, explicit consent is not required. We rely on the following grounds:
- Your appointment and contact request: Processing is directly related to the establishment or performance of the service relationship to be established with you.
- Legal obligations: Processing is necessary for the data controller to fulfill its legal obligation.
- Site security and records: Processing is necessary for the legitimate interests of the data controller, provided that it does not harm your fundamental rights and freedoms.
- Health information: Under Article 6 of KVKK, processing by persons under an obligation of confidentiality for the purpose of carrying out medical diagnosis, treatment and care services.
- Your explicit consent: Analytics cookies and the transfer of data to service providers located abroad. These consents are explained in a separate text: Explicit Consent Statement. Consent for analytics cookies is requested in the cookie banner; the map on the contact page does not depend on consent (Cookie Policy). The contact form does not require consent; form information is sent to an email server in Türkiye.
5. To whom is your data transferred?
Your data is not sold and is not shared with anyone for promotional purposes. At the practice, your data is seen by Op. Dr. Hüseyin Efe Akalın and the practice assistant. The WhatsApp appointment line is managed by the assistant.
For the service to function, your data may be transferred to the following:
- In Türkiye: Competent public institutions and organizations, when there is a legal requirement.
- Website and email hosting service (in Türkiye):. Form messages and your emails are delivered to info@huseyinefeakalin.com, on this provider’s server in Türkiye.
- Service providers with servers located abroad:
– Google (Google Analytics if you give consent; Google Maps when the contact page is opened) – Yandex (Yandex Metrica if you give consent) – Meta (WhatsApp, if you write to us on WhatsApp)
Article 9 of KVKK makes the transfer of personal data abroad subject to special conditions. Your explicit consent for the Google Analytics and Yandex Metrica transfer is requested in the cookie banner: Explicit Consent Statement. You are not obliged to give consent. Not giving consent does not prevent you from making an appointment request; the other contact channels are listed on the contact page. Google Maps works through its own service when the contact page is opened, and WhatsApp when you write to us; neither depends on cookie consent.
6. How do we collect your data?
- When you fill in the contact form on the site (electronically)
- When you call us or write to us on WhatsApp
- When you send us an email
- When you browse the site, through cookies and similar tools (analytics tools only with your consent)
7. How long do we keep your data?
We keep your data for the period required for the purpose for which it was collected and for the period prescribed by law. When the period ends, it is deleted, destroyed or anonymized.
- Form, email and WhatsApp messages:
- KVKK applications and responses:
- Analytics data: 2 months in Google Analytics; deleted by Google when the period ends. In Yandex Metrica, for as long as the counter is in use; session recordings (Webvisor) for 15 days.
8. What are your rights?
Under Article 11 of KVKK, you can apply to the data controller to:
- Learn whether your data is processed
- Request information if it has been processed
- Learn the purpose of processing and whether it is used in line with that purpose
- Know the third parties in Türkiye or abroad to whom your data is transferred
- Request correction if it has been processed incompletely or inaccurately
- Request its deletion or destruction
- Request that correction, deletion and destruction operations be notified to the third parties to whom the data has been transferred
- Object to a result against you arising from analysis carried out exclusively through automated systems
- Request compensation for the damage if you suffer damage due to unlawful processing
You may withdraw the explicit consent you have given at any time, without giving a reason.
9. How can you apply?
You can submit your application with the KVKK Application Form, or with a petition containing the information in the form, through the following channels:
- In person or by post, with a wet-ink signature (you may write “KVKK Application” on the envelope): Op. Dr. Hüseyin Efe Akalın, Ege Mah. Turgut Özal Bulv. Cadde Residence A2 Blok Kat: 3 Daire: 10, 09400 Kuşadası/Aydın, Türkiye
- Email: info@huseyinefeakalin.com. You can send it from the email address you have previously given us and that is in our records, or sign it with a secure electronic signature or mobile signature.
In your application, clearly state your name and surname, your Turkish ID number (if you are a foreign national, your nationality and passport or ID number), your notification address, your email address if any, your phone number and your request; sign your written application. We may ask for additional information to verify that the application belongs to you. If you are applying on behalf of someone else, attach the document showing your authority to represent them.
Your application is concluded as soon as possible depending on its nature, free of charge and within 30 days at the latest. If the process requires an additional cost, a fee according to the tariff set by the Personal Data Protection Board may be charged. The response is given in writing or electronically.
If your application is rejected, if you find the response insufficient, or if no response is given in time, you may file a complaint with the Personal Data Protection Board within 30 days from the date you learn of the response and, in any case, within 60 days from the date of application.
—
Last updated: October 29, 2026